Sometimes you may find that the accounts setup in MotoBlur are giving you problems, or gets out of sync with the Morotola servers, and you would like to reset it. The following process will walk you through resetting the Motorola MotoBlur account, for reset I mean, re-syncing the account with Motorola.
First of all, I recommend doing this in a shell environment, but you can always use the built-in file manager of your choice, if you don’t know which file manager to choose, refer to my Best Android Applications post.
Secondly, a basic understanding of what a directory and a file are. If you don’t understand these basic concepts, then I recommend performing a full data reset/wipe.
You are still with me? Great, let’s get started.
Perform the following steps:
- Navigate to the directory “/data/data/com.motorola.blur.setupprovider/databases“
- Remove the file serviceaccounts.db either by using the rm command or using your preferred file manager
- Reboot the phone
- Make sure you have an Internet connection either wi-fi or data
- Open the Motorola Accounts application and wait few seconds, the accounts should refresh
You have just reset the Motorola MotoBlur accounts without performing a full factory reset.
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